Frequently
Asked
Questions

Great news. We deliver throughout the continental United States. No city too big, no town too small - we'll make sure to get your Fresh Send to you.

Unlike traditional florists, we are focused on seasonality and freshness which means your bouquet may vary from the picture you see on our website. You can check out our Instagram highlight, the "Current Send", to see what our color palette is for the week however we never guarantee exact color combinations or stem variations. If you aren't fully satisfied with your experience here at Fresh Sends, contact us and we'll be sure to make it right.

We've partnered with a third party shipping company to get your blooms to their desired location lickety-split. All of our bouquets get arranged the day before the recipient receives them (meaning they're extra fresh) and head out our door for a fun overnight journey to make someone's day. The flowers will be in a water source on their trip and should typically arrive by midday on your selected delivery date. Upon arrival, it is essential the stems get recut and put in fresh water asap! Want to learn more? Click here to read details on our Shipping Policy.

Uh-huh! We offer our regular-sized send and our full-sized send. Typically the regular send includes 15-18 stems while the full send includes 24-27 stems. We'll be sure to notify you as our selection grows!

Sure do, but we are here for those last minute ("oh no my anniversary is tomorrow and I forgot to snag a surprise gift for my special someone") moments. For next day deliveries, you must place your order by 5pm EST.

Want to send all your clients, employees, extended family members a Fresh Send? Easy. Give us a shout (hello@freshsends.com) and we will help you place your bulk order to avoid multiple separate transactions.

We're here for ya. Hit us up by email (hello@freshsends.com), call us at (720) 551-4533, or even slide into our DMs on Instagram. We'll be sure to get back to you within 24 hours.